At Perfectfringe, we strive for Perfection in every aspect of our work. We do not compromise when it comes to colour! For excellent colour matching we urge each and every client to post us a sample! We no longer accept photographs alone as a means of matching as lighting and computer monitors are simply too unpredictable.
We have outlined all the main points in our useful video guide.
Once your order has been placed, you will receive a detailed confirmation email including an address to send us your sample. Try to take hair from the top of the head as your ends are much lighter, or send a hair piece that you feel matches your hair perfectly. We will keep your hair sample in our files for future orders.
Please email us to let us know the sample is on its way alongside a couple of natural daylight photos. We require BOTH photos and a sample - we no longer colour match through photos alone.
Your order will be placed on hold until we receive a colour match.
For those who do not wish to send a colour sample, simply reply to our confirmation email clearly stating you accept full responsibility the colour may not be precise and attach some natural daylight photos and we will resume processing your order.
There is also the option to choose one of our “Colour Mix” shades from the drop down selection. The blend of two shades ensures the hairpiece is multi-tonal and increases the chances of a better match.
Furthermore, we use Remy Human Hair for all our pieces meaning they are colour safe. Please consult or use a hair colourist or professional hair stylist when colouring to avoid any potential problems.
We sometimes need to colour to create the perfect colour for you especially if your sample does not match the existing colours in our catalogue, however this means your hair piece is exempt from our Return Policy. Please refer to our Terms and Conditions for more information. We would notify you of this in advance and would only proceed with the order with your approval.